A35 20 x 20mm Anodised Aluminium Non Slip Ribbed Treads Stair Nosing Edge Trim

Updated: 13 February 2026

At Hominx Supplies, we are committed to dispatching your orders quickly and reliably. Every order is shipped using a trusted tracked courier service to ensure full visibility and timely delivery.

Where We Deliver

We deliver to the United Kingdom only. We do not offer international shipping at this time.

Order Processing & Dispatch

• Orders placed before 2:00 PM (Monday–Friday) are dispatched on the same working day.

• Orders placed after 2:00 PM, or on weekends and UK bank holidays, are dispatched on the next working day.

Delivery Timeframe

Our courier typically delivers within 1–3 working days after dispatch.

Shipping Cost

A flat delivery rate of £14.49 applies to all orders. All shipments are fully tracked.

Order Tracking

Once your order has been dispatched, you will receive an email containing:

• Your unique tracking number

• A direct link to monitor your parcel's progress in real time

If you have not received a tracking email within 24 hours of placing your order, please check your spam folder or contact us.

Delivery Delays

While we work hard to ensure timely delivery, courier delays may occasionally occur due to circumstances beyond our control. If your order has not arrived within the expected timeframe, please contact us and we will liaise with the courier on your behalf.

Missing, Late, or Damaged Deliveries

If your parcel is delayed, missing, or arrives damaged:

1. Photograph the parcel and any visible damage.

2. Contact us within 48 hours of delivery.

3. Keep all original packaging until the issue is fully resolved.

Where appropriate, we will arrange a replacement or full refund in line with our Return & Refund Policy.

Address Changes

If you need to update your delivery address after placing an order, contact us immediately. Address changes can only be made before the order has been dispatched.

Special Requests

 If you require a timed delivery or have specific delivery instructions, please contact us before placing your order so we can accommodate your needs where possible.

Contact Us

Business Name: Hominx Supplies
Company Name: HOMINX LTD
Address: 61 Bridge Street, Kington, United Kingdom, HR5 3DJ
Email: sales@hominxsupplies.co.uk
Phone: 07446 402854
Company Number: 16374192
Customer Contact: Click Here to Contact Us
Hours: Mon - Fri: 9:00 AM - 5:00 PM (GMT)

Updated: 13 February 2026

At Hominx Supplies, we want every customer to shop with complete confidence. We follow the UK Consumer Contracts Regulations 2013 and provide clear, fair return and refund options for all purchases.

Return Window

Most products may be returned within:

• 14 calendar days from the date of delivery

Eligibility for Returns

 To qualify for a return, items must:

• Be unused, unopened, and in their original condition

• Include all original packaging, labels, accessories, and components

• Be accompanied by proof of purchase (order number or confirmation email)

Items That Cannot Be Returned

 For hygiene and safety reasons, the following items cannot be returned once opened or unsealed:

• Products with broken hygiene seals

• Personal-use items where protective packaging has been removed

No items are classed as "final sale" unless they fall under the hygiene-based restrictions above.

Exchanges

 We do not offer exchanges. If you require a different item, please return your original order and place a new one.

How to Start a Return

To begin the return process:

1. Contact us via email or phone using the details below.

2. Provide your order number and the reason for your return.

3. We will issue a Return Reference Number (RRN) and provide full return instructions, including the return address.

Important: Returns sent without a valid RRN may not be processed and could face delays.

Return Address

For security purposes, our returns address is not displayed publicly. The correct address will be provided only after a Return Reference Number has been issued.

Registered Office (not a returns location):

HOMINX LTD
61 Bridge Street, Kington, United Kingdom, HR5 3DJ

Return Shipping & Fees

•  Returns are accepted by mail only.
  
  

• Customers are responsible for return shipping costs unless the item is faulty, damaged, or incorrect.

• We recommend using a tracked delivery service, as we cannot be held responsible for items lost in transit.

• No restocking fees apply.

• No cancellation fees apply.

Refunds

Once your return is received and inspected:

1. You will be notified by email confirming the outcome.

2. If approved, your refund will be issued to the original payment method within 7 working days.

3. Please note your bank may take additional time to process the funds into your account.

Important Notes:

• Original delivery charges are non-refundable unless the item arrived faulty or incorrect

• Refund amounts may be reduced if items are returned with missing components or damaged packaging

Faulty or Damaged Items

 
If your order arrives damaged or defective:

• Notify us within 48 hours of delivery

• Provide clear photos of the fault or damage

• Include your order number in all correspondence

We will arrange either a free replacement or a full refund at your preference, and we will cover return postage for all confirmed faults.

Contact Us

Business Name: Hominx Supplies
Company Name: HOMINX LTD
Address: 61 Bridge Street, Kington, United Kingdom, HR5 3DJ
Email: sales@hominxsupplies.co.uk
Phone: 07446 402854
Company Number: 16374192
Customer Contact: Click Here to Contact Us
Hours: Mon - Fri: 9:00 AM - 5:00 PM (GMT)