Updated: 13 February 2026
At Hominx Supplies, we are committed to dispatching your orders quickly and reliably. Every order is shipped using a trusted tracked courier service to ensure full visibility and timely delivery.
Where We Deliver
We deliver to the United Kingdom only. We do not offer international shipping at this time.
Order Processing & Dispatch
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Orders placed before 2:00 PM (Monday–Friday) are dispatched on the same working day.
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Orders placed after 2:00 PM, or on weekends and UK bank holidays, are dispatched on the next working day.
Delivery Timeframe
Our courier typically delivers within 1–3 working days after dispatch.
Shipping Cost
A flat delivery rate of £14.49 applies to all orders. All shipments are fully tracked.
Order Tracking
Once your order has been dispatched, you will receive an email containing:
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Your unique tracking number
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A direct link to monitor your parcel's progress in real time
If you have not received a tracking email within 24 hours of placing your order, please check your spam folder or contact us.
Delivery Delays
While we work hard to ensure timely delivery, courier delays may occasionally occur due to circumstances beyond our control. If your order has not arrived within the expected timeframe, please contact us and we will liaise with the courier on your behalf.
Missing, Late, or Damaged Deliveries
If your parcel is delayed, missing, or arrives damaged:
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Photograph the parcel and any visible damage.
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Contact us within 48 hours of delivery.
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Keep all original packaging until the issue is fully resolved.
Where appropriate, we will arrange a replacement or full refund in line with our Return & Refund Policy.
Address Changes
If you need to update your delivery address after placing an order, contact us immediately. Address changes can only be made before the order has been dispatched.
Special Requests
If you require a timed delivery or have specific delivery instructions, please contact us before placing your order so we can accommodate your needs where possible.
Contact Us
Business Name: Hominx Supplies
Company Name: HOMINX LTD
Address: 61 Bridge Street, Kington, United Kingdom, HR5 3DJ
Email: sales@hominxsupplies.co.uk
Phone: 07446 402854
Company Number: 16374192
Customer Contact: Click Here to Contact Us
Hours: Mon - Fri: 9:00 AM - 5:00 PM (GMT)